FAQ's
Frequently Asked Questions
Tyrocircle FAQ's
What is Tyrocircle?
Tyrocircle is a private social communication and collaboration platform for modern and mobile learning that works with your existing Learning Management System (LMS) or independently. Our platform is designed around students, academics and alumni with a goal to provide everything that they need to communicate in real-time.
What are Social Learning Flags?
Our social learning flags act as a facilitating service empowering users to collaborate and help one another. This functionality enables the user to search profiles to find suitable users for peer‐to‐peer learning, request / offer help and act as an indicator for social interaction.
What is an Online Class?
Students can connect and participate in real-time, communicate wherever they are. Academics can create secure online classes where they can post, update announcements, answer questions, and participate in intuitive discussions. They can also upload reading lists, syllabi from their computer or from Dropbox/Google Drive and share their documents with one click. Additionally, they can review and monitor course analytics and student engagement.
How does our analytic dashboard work?
Tyrocircle provides academics with an analytic dashboard where they can monitor student progress (participation within the class and how they are using and accessing files and other reading material). This feature highlights student engagement and pinpoints areas where students are in need of more support.
Can I send private messages?
Tyrocircle provides the facility to keep the whole conversation in a single place, enabling the user to send as many private messages to any other Tyrocircle user. This makes it a great way to stay connected, start private conversations, and collaborate with one another.
How do I find my alumni code?
You can contact your alumni or careers department. If you can’t find them, please email us at support@tyrocircle.com.
Do you provide support?
Yes, our support team is on hand 24/7 to help. Please send us an email to support@tyrocircle.com and we will provide you with a quick response. You can also visit our comprehensive Knowledge Base where we have questions asked by other users and institutions.
How do I join Tyrocircle?
Please visit our website www.tyrocircle.com and click on the sign-up button. Sign up is quick and simple; fill in the information requested (your full name, institution email, and select your password) then click sign up.
You will see a thank you page, indicating you to check your email to verify yourself.
We will send you a verification link to your email. Click the link in the email to verify that you belong to this institution.
You will be asked to enter your department/school and your current course(s). If you can’t see your department/school and/or course in the dropdown list, please enter it manually and the Tyrocircle team will add this for you.
At this point, you are ready to start!
I’ve forgotten my password?
If you have forgotten your password, please use the Tyrocircle forgotten password service to reset it. Click on the log-in link, select the option ‘forgotten password’ and enter your email address. A reset password email will be sent to you. Please click on the link in the email where you will be prompted to create a new password.
How do I change my password?
Log in to Tyrocircle, once logged in, click on the settings link, which is on the top right side next to your name. This will take you to your profile settings. Please click on the password link, where you will be asked to enter your current password and then to enter and confirm your new password. Then click on the save button to save your new password.
How do I upload a file or video?
Click upload file from your homepage. Select where you would like to share this file, select the file you would like to upload, then click on the save button.
How do I delete my account?
Please send us an email at support@tyrocircle.com